Hi There,
Thank you so much for your feedback. It's great to hear that you've had enjoyable shopping experiences with our brand. However, I understand that the closure of the local branch in Chichester has made shopping less convenient for you due to the longer journey to Guildford. While it might be less frequent, I hope that your trips to Guildford will still allow you to find the lovely items you're looking for. Have a lovely rest of your day.
Kind regards,
Hello,
Thank you for taking the time to leave feedback. I am sorry there was an issue placing click-and-collect orders. The postage charges have now been refunded. Please do not hesitate to contact us if there is anything else we can do for you.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your lovely feedback.
I'm delighted to hear you are satisfied with our service.
Thank you so much for your purchase and patience.
Have a lovely day
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Hello there, thank you kindly for sharing your feedback with us. We're pleased to know that you've experienced a high level of service when shopping with us and we are sure that your recent purchase will make a great addition to your wardrobe! Kind regards,
