Good morning,
We're really sorry to hear that you had a bad experience with our product, I can completely understand how disappointing this can be for you and this is not the service I wish to provide our customers at all. If you could kindly let me know the issue with your items, I will be sure to advise further.
Kind Regards - Hobbs Customer Care
“I like these snuggle tops. This one is a lovely grey, and very soft to wear. I love the cowl neck and the length is perfect for me - I am 5'9".
I am not sold on the zip - not sure why it is there. If you undo it, the hem doesn't hang properly but it does look ok when done up.”
“Really great jumper and worth every penny. It is made of super comfortable material - it is well named as a snuggle top - which contains no wool and therefore can be washed in the washing machine no bother. It is really nicely cut and looks like a smart jumper not a fleece.”