Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
Hello,
I am sorry to hear that we have let you down on your order this time. Please be assured this is not our usual level of customer service at all.
If you still need our assistance, please do get in touch and our customer care team will be happy to assist you.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our website and service to you.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care