“I haven't got my items. Still waiting to receive them! Your delivery service needs improving. Until then I do not feel inclined to purchase online from Phase Eight.”
Hi there,
Thank you for your feedback. We are very sorry to hear that you have not received your item, the order has been returned back to the sender. This is not what we would expect, and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved. However, if there is anything else we can do for you, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
