Hi there,
Thank you for taking the time to leave us feedback. I am very sorry to hear that your garment arrived with you in the condition it has. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again. The postage charges have been refunded. Depending on your card provider, these funds should be reflected in your account within 3-5 working days.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
I hope you have been able to receive a swift refund.
Kind regards,
Phase Eight Customer Care
