Good afternoon,
Thank you for taking the time to leave us your feedback.
I am ever so sorry that you have been unable to order a click and collect service due to the new Bury St Edmunds store not yet being available on our website. This is currently being looked into by out IT team and the website should be updated soon. I sincerely apologise for the inconvenience and disappointment this has caused.
Kind regards, Phase Eight Customer Care
