Hello,
I am sorry to hear that we have let you down on our service to you on your order this time . If you need further assistance, please do contact our customer care team who will be happy to help you. I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will definitely be passing this onto the relative people to investigate to look into for the future.
Kind regards,
Hi there,
Thank you for your feedback, we're pleased to hear you've had a good shopping experience with us. We're sorry to hear the tracking did not update for you - I have passed this along to our Web team to investigate.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you, the packaging and our returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
