Hello Ann,
Thank you for taking the time to leave us your feedback and we are extremely sorry to hear that you are not pleased with your purchase. We sincerely apologise that we have let you down on this occasion. We have sent this onto the appropriate department to be flagged. We hope that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear you found our website easy to use and your delivery was made quickly.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“This is the second jumper I bought in this style - just a different colour. Amazingly beautiful. I just love it. If you need a jumper that versatile and smart - chose this one. You will not be disappointed.”
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi there
We are very sorry to hear that some items arrived creased and the received incorrect trousers. This is not what we would expect, and I assure you this is not common. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
