Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
I do apologise that there was a delay with your refund we do ask you to allow up to 14 working days for all refunds to be processed, I am happy to see that this has now been done for you.
Thank you for your brief feedback. If you have any more detailed comments or questions in the future, please feel free to share. Your input is important to us!
Best Regards
Hi There,
Thank you for such positive feedback.
I am glad you are happy with your new purchase.
We hope to see you shopping with us again soon.
Kindest Regards,
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“Lovely style and very comfy. Originally ordered Medium had to return to shop and reorder Small as knitwear seems to have come up very big this year as I am definitely not a small usually.”
