“Loved the colour, style and fit of the cardigan, however was upset that it arrived creased and reeking of perfume. It did not feel new. I kept it because I hate waste. Really disappointed.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you've received great service in one of our stores.
Kind regards,
Phase Eight Customer Care
