Hello Ann,
Thank you for your feedback! We're pleased you found the online ordering process easy and the delivery time satisfactory. We'll ensure to address the packaging issue to prevent creasing in the future. Your input is appreciated!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback.
We are glad that you are pleased with the quality of your items and with our quick service.
We hope to see you again.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for your feedback. I am sorry the delivery charge was too high for you. I am however glad you were able to find suitable delivery for yourself with click and collect.
Kind regards.
Hi there,
Thank you for your feedback.
I am so sorry to hear the item did not arrive as expected. I will pass this on to the relevant team to look into.
Kindest Regards
Phase Eight Customer Care
“I loved this when I first received it - the colour and the style - but after two cold wool washes it looks raggy and the colour leaked from the dark patches onto the pink on one arm. I would suggest if you buy this to only hand wash separately as it is not 100% colour fast.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear about the delivery service you received. I am however glad to hear our wonderful customer service operators were there to help.
Kind regards,
Hi,
Thank you for your positive feedback! We're thrilled to hear that you find the process from browsing to delivery easy and reliable. Your satisfaction is important to us.
Best regards.
