Good afternoon
Thank you for taking the time to leave a review on your recent shopping experience. We are sorry to learn that you found the sizing to be not right with the jumpers. Please be assured that this will be raised with our garment team as we like to think our clothing is true to size for all of our customers
Phase Eight Customer Care
Thank you for your feedback,
I do apologise that your order arrived in this condition and had to be returned I have now refunded your postage this should have been done at the time your order was refunded and was an oversight.
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our products and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
“I love the jumper and now own 3. It is wonderful that I can buy fabulous designs that are wool free. I have allergies and often have been disappointed with the selection Icsn buy.
Well done Phase 8. ♥️”
It's fantastic to hear that you had such a positive experience with this shop! Having a wide selection, helpful assistants, and good accessibility are all important factors for us in providing a great shopping experience. Your kind words are a testament to our staff dedication to customer satisfaction. Happy shopping!
Hi there,
Thank you for your generous feedback.
I am so glad to hear you are happy with our service.
We hope to see you shopping with us again soon.
If you have any other questions please let us know.
Kindest Regards,
