Thank you for your feedback, I am so sorry that the item arrived in this condition, as we never expect items to be sent like this, we carry out quality checks on all dispatched items, but these must have slipped through. we can offer a discount on a faulty item or repair costs up to £20, so please do contact Customer services regarding this issue, or you may return the item free for a full refund.
Hello,
Thank you for leaving such a positive review with us.
It's great to hear you found our service fast and efficient and are happy with the Jumper.
We will pass on your feedback regarding the Jumper to our product team.
Thank you for shopping with us and we look forward to providing you with great service again in the future.
Kind regards
