Hello there, thank you for taking the time to leave Phase Eight a review.
I am sorry to hear that you have not yet received your refund.
Here at Phase Eight we advise up to 14 working days for the return to be received, processed and for the funds to show into your account. If it has been longer then 14 working days please do get in touch!
I hope we welcome you back soon and happy shopping!
Kind regards,
- Phase Eight customer care