“This was an obvious garment returned creased also showing ironing marks all over the front .
This is the second time this has happened.
Would we purchase online again NO
Corinna Meredith”
Good afternoon
Thank you for taking the time to leave a review on your recent shopping experience. We are sorry to learn you are not happy with our customer service and if there is anyway we can improve please let us know. We do value you feedback
Phase Eight Customer Care
“Purchasing direct from you we didn’t expect it to be badly creased so much so there were iron marks on the front making the surface very shiny someone had obviously worn it and returned .
This the second time from buying online the garment was so badly creased I took it back to your Bluewater store they were not surprised it’s happened before.
Would we buy online again from you most certainly NO.
Corinna Meredith”
Good afternoon,
I’m truly sorry to hear that you have received an item in less-than-perfect condition. This is certainly not the experience we want for our customers, and I completely understand your frustration.
Please rest assured that we take quality control very seriously, and I will be passing your feedback to our team for immediate review. Please reach out, we would be happy to assist you with this matter.
I sincerely apologise for any disappointment caused and truly appreciate you bringing this to our attention.
Best regards, Phase Eight Customer Care
