“Paid for 24 hour next day delivery and sadly had to wait for 5 days before delivery arrived which is completely unacceptable. The jumper itself is lovely and generously sized. Although this was purchased in the sale I think as with all phase 8 clothing it is very overpriced for what it is.. I love the colour and style of the jumper. I think it will come to be a favourite in my collection.”
Hello there,
Thank you for sharing your experience, and we’re truly sorry for the delay and lack of empathy you encountered with our online support. We understand how frustrating this must have been and have passed your comments on to improve our next day delivery service and cut-off times. We hope you have now received your order, and please don’t hesitate to contact us if we can assist you further.
Kindest regards - Phase Eight Customer Care
