Good afternoon,
Thank you for sharing your feedback, and we’re truly sorry to hear about your recent experience. We completely understand your frustration, especially as a valued long-time customer.
Your order should have been fulfilled or, at the very least, communicated more clearly if there were any issues. Please accept our sincere apologies for the inconvenience and disappointment this has caused.
Thank you again for bringing this to our attention.
Kind regards, Phase Eight Customer Care
Hi There,
Thank you for taking the time to provide us with feedback! We are incredibly happy to hear that you were pleased with both our product and the service provided and we are so happy to hear that you are pleased with the fit and quality, we look forward to you shopping with us again.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your review. I'm sorry you are disappointed with your purchase. I hope you will find a more suitable alternative. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“Colour will work throughout the year, not just Autumn/Winter. I have small rounded shoulders & the frills on the shoulder help to balance me out.
Also have a large waist & the wrap blouse helps to define my waist. Easy to get into if you remove the top first of all”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great shopping experience.
We look forward to you shopping with us again.
Kind regards
Hello
Thank you for taking the time to leave this review.
I apologise you have not been refunded for all of the items you have returned, this is not the high level of service you should expect from us.
Please get in touch with us with the return receipt so we can assist you with this:
https://www.phase-eight.com/here-to-help/contact-us.html
Have a lovely day.
Kind regards
