Good morning
We’re very sorry to hear about the condition in which your top arrived. This absolutely should not have happened, and we agree it should never have been dispatched in that state. Thank you for highlighting that the fit and cut were flattering—we’d love the opportunity to replace the item or offer a resolution. Please contact our customer care team, and we’ll make this right as quickly as possible.
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not satisfied with our returns system. We will be passing your feedback onto the relevant departments to look into whether we can improve this service.
Kind regards,
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our quick delivery and our easy returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
