Hello there, thank you for taking the time to leave Phase Eight a review.
I am so sorry to her that we let you down on your order due to the delayed delivery, I can imagine this must be upsetting, especially as you paid extra for next day delivery.
I have raised this issue with my team so we can look into the delivery and prevent delayed from happening in the future.Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
Hello,
Thank you for taking the time to leave us your feedback and we are extremely sorry for the packaging of the purchase received. We have passed this onto our technical team to review for the future as we want our quality to be as perfect as it possibly can.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care