Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hello,
I am so very sorry to hear that you received your silk blouse in less than perfect condition, badly creased. This is not our usual level of customer service at all.
Please be advised that this will be raised internally with the relevant team for training purposes.
If you need our assistance, please do call our customer care team and we will be happy to help you.
I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Hello Sue,
Thank you for taking the time to leave us feedback. I am very sorry to hear that this is the service you have received from our couriers; this is not up to our usual standard at all, and I will pass this on to the relative people to investigate to make sure this does not happen again.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new top!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you have not received the next day service you paid for, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
