Hi there,
Thank you for taking the time to leave us feedback, we're so pleased to hear your order arrived promptly, I'm sorry to hear it was creased on arrival. I have passed along your feedback to our Dispatch Team for review.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hello Linda,
Thank you for taking the time to leave this feedback. I am sorry that the item you received did not match the website image. I can assure you that this is not a common occurrence. I will pass this on to the web team to look at.
I am sorry to hear the garment did not meet your expectations. I have passed this on to our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards,
Phase Eight Customer Care
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi There,
Thank you so much for your feedback. It's fantastic to hear about your outstanding experience with Phase Eight at St David's in Cardiff! Exceptional customer service, understanding of clients, and going above and beyond truly create a memorable and positive shopping experience. Have a lovely rest of your day.
Kind regards,
Hello Frances,
Thank you for taking the time to leave us feedback. I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all, and I will be passing this on to our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
