Hi There,
Thank you for taking the time to provide us with feedback! I am very sorry to hear that you are disappointed with the service provided. I have now passed this on to our internal team to review for the future as we want our service to customers as accurate as possible. Please do get in contact with our customer services team so we can assist you further.
Here at Phase Eight, it is extremely important that our loyal customers have an enjoyable and smooth shopping experience with us.
Kind regards,
Phase Eight Customer Care