Good afternoon,
Thank you for your kind words about Phase Eight’s clothes and designs – we’re delighted to hear you love them! However, we’re really sorry to learn that your online orders have arrived in such a poor condition. That’s certainly not the experience we want for our customers.
We truly appreciate your feedback and will pass this on to our team to see how we can improve our packaging and delivery process. In the meantime, if there’s anything we can do to help with your recent order, please don’t hesitate to reach out to our customer service team.
We’d love for you to continue shopping with us online as well as in-store, and we hope to provide a better experience in the future.
Kind regards, Phase Eight Customer Care
“I expected something classy, sequinned and flattering. I received what felt like something made out of fairly hard plastic. It was huge in size, too long and just looked awful on. It went straight back I’m afraid. I love Phase Eight and have several other sequinned tops and camis from them but this was something else.”
