“This top is gorgeous but I had to return it as I didn’t like how it looked on me. I felt the sleeves were too puffy for my body shape. Other than this, it looked beautiful.”
Good afternoon,
Thank you for your kind words about Phase Eight’s clothes and designs – we’re delighted to hear you love them! However, we’re really sorry to learn that your online orders have arrived in such a poor condition. That’s certainly not the experience we want for our customers.
We truly appreciate your feedback and will pass this on to our team to see how we can improve our packaging and delivery process. In the meantime, if there’s anything we can do to help with your recent order, please don’t hesitate to reach out to our customer service team.
We’d love for you to continue shopping with us online as well as in-store, and we hope to provide a better experience in the future.
Kind regards, Phase Eight Customer Care
