Hello. Thank you so much for your feedback. We are so glad to hear that you have received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience. If there is anything else we can help you with then please feel free to email us, Kind regards
“Delighted to find a matching fascinator for my Mother of the Bride outfit! I don't particularly suit hats so this was perfect and finishes off my outfit with the Mariposa dress and jacket and Kendal shoes and clutch bag.”
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
Thank you for your Feedback, I have looked into this for you and I have sent you a detailed email regarding this, I could find no contact with us so I do apologise that this happened.
I do hope that your wedding went well and that you and your partner have a long and very happy life together
Good afternoon Igor,
Thanks for taking the time to leave us some feedback.
I am truly sorry for our clothes arriving to you in such a bad condition, this is not what we would expect at all and I am ever so sorry this happened to you.
In the extremely unlikely event this was to happen again, please do get in touch with Phase Eight Customer Care as we would love to have had the chance to rectify this for you.
I have sent you an email regarding this but I can confirm no delivery fee was paid for this order, sorry for any confusion.
We really hope you come back to shop with us again real soon so we can show you our usual 5-star service
Best wishes, Victoria @ Phase Eight Customer Care.
