Hello,
I sincerely apologise for the inconvenience caused by the missing floral detail on your jumpsuit. Your feedback is invaluable, and I want to assure you that we have passed this information on to the relevant team to prevent any recurrence.
This situation falls below our usual standards, and I understand the frustration it may have caused. I can confirm that we have now addressed this matter, and I appreciate your patience during the resolution process.
We value your understanding, and your patience and feedback help us improve our services. If you need any further information or assistance, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hello John,
Thank you for taking the time to leave us your feedback and we are disappointed to hear that you are unhappy our marketing emails. Your review was forwarded onto the appropriate department to investigate to make sure this does not happen again in the future. Please let us know if you're still receiving these.
Thank you for shopping at Phase Eight.
Kind regards,
Phase Eight Customer Care
“The top itself it’s absolutely stunning, comfortable and stylish but do not wash it in the washing machine otherwise the delicate shoulders will break….done it myself :-( In fact this the second top I bought. If you’re prepared to wash it by hand and hang it flat to dry then it’s an amazing product!”
Hi there,
Thank you for your feedback, we're so pleased to hear you've had a smooth shopping experience with us.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thanks for taking the time to leave feedback. We're happy to hear that you're pleased with our level of service.
We hope you have a lovely rest of your day.
Kind regards,
