“Mijn recente aankopen bij Phase Eight tijdens hun sale hebben mijn kledingkast zeker opgefrist. De kwaliteit van de kledingstukken was indrukwekkend, met perfecte pasvormen en luxe stoffen. Echter, mijn vreugde werd getemperd toen ik bij levering geconfronteerd werd met onverwachte invoerrechten van maar liefst 40%. Dit liet een zure nasmaak achter op mijn anders zo plezierige winkelervaring. Hoewel de kleding zelf fantastisch is, raad ik toekomstige kopers aan om op te letten voor verborgen kosten bij internationale leveringen.”
Hello there, thank you for taking the time to leave Phase Eight a review. I am so pleased to hear you loved the items you ordered. However I am sorry that you was not informed about customs and tax costs. Sadly some of our international orders are subject to customs and this costs is not created by Phase Eight. All information is also stated on our delivery page under 'international delivery'.
Thank you for bringing this to my attention and I hope we welcome you back soon and can improve your customer experience.
- Phase Eight customer care
“Love the look of the earrings but unable to get them in my ears. The ends are blunt and too thick . Very disappointed.
Have not tried to return them as not normally possible with earings.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our fast delivery and that it was well packaged. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
