“A lovely bag but it's lighter than it appeared in the picture, definitely not navy. I had to return it as it didn't match the other navy items in my outfit.”
Hello there,
Thank you for your feedback. We're glad to hear that you received your order quickly, but we're sorry to learn that the items didn’t work out for you. We always strive to offer pieces you'll love, and we regret that these didn't meet your expectations.
If there’s anything we can do to make your next experience better or if you need any assistance with your return, please don’t hesitate to let us know. Your satisfaction is important to us, and we appreciate you giving us the opportunity to serve you.
- Phase Eight customer care
