Hi there,
Thank you for taking the time to leave us feedback. I am very sorry to hear that your garment arrived with you in the condition it has. This is not up to our usual level of service at all, and I will pass this on to our warehouse manager to look into to ensure that this does not happen again.
Kind regards,
Phase Eight Customer Care
Hello there, thank you kindly for sharing your feedback with us. We're pleased to know that you've experienced a high level of service when shopping with us and we are sure that your purchase will make a great impact at the wedding. Have a wonderful time.
Kind regards,