“Bought along with matching shoes and fascinator. Can be used as clutch or on shoulder with good length silver chain. Big enough to hold what few items that I will need.
Not used as bought for wedding.”
Hello Monica, thank you for taking the time to leave us feedback, and I am very sorry to hear that this is the service you have received from our couriers. this is not up to our usual standard at all, and I will pass this on to the relative people to investigate to ensure this does not happen again. The postage charges have been refunded; I can see on your order that the issue has been resolved. I am sorry for any inconvenience and disappointment this has caused.
Kind regards,
Phase Eight Customer Care.
Hi there,
Thank you for your feedback, we're so pleased to hear you had a wonderful personal shopping experience in one of our stores.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care