Hello,
I am so very sorry to hear that you received your fascinators in less than perfect condition as not correctly packaged. This is not our usual level of customer service at all.
Please be advised that this will be raised internally with the relevant team for training purposes.
If you need our assistance, please do call our customer care team and we will be happy to assist you.
I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,Thank you for taking the time to leave us feedback.
We’d love to continue providing great service to awesome customers like you.
Thanks again!
Kind Regards
