Hi there,
Thank you for such positive feedback.
We are so glad you are happy with our service.
We hope to see you shopping with us again soon.
Kindest Regards,
Hi there,
Thank you for your feedback, we're sorry to hear your clutch bag was faulty and you needed to return it. We are sorry, we can't offer replacements for faulty goods at the moment, but this is something we are looking into improving so I have passed your feedback on to the relevant team.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
The two items of which you refer ere actually supposed to be supplied to you direct from the store as they claimed these items from your order, it does seem as if they did not pass this information on to you.
Thank you for the feed back and this will be looked into
