Hello,
I am sorry to hear that we have let you down on our delivery service to you on your order this time as your order was not delivered as expected. Looking at your order I can see that we have re-funded you. If you need further assistance, please do contact our customer care team who will be happy to help you. I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom. Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your outfit and of our service to you.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hello
I am very sorry to hear that you did not receive your Shantung Bow Disc Fascinator as the stock we had did not pass our quality control , then sadly no more stock was available. If you need further assistance, please do contact our customer care team who will be happy to help you
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes
Kay @ Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave feedback, we're pleased to hear you've had a great experience shopping with us and that your order arrived very quickly.
Thank you for shopping with us!
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great instore customer service experience.
We look forward to you shopping with us again.
Kind regards
Hi There,
Thank you so much for your feedback We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,
Thank you for your refund,
I am glad to see that your refund has now been processed and I do hope that when you receive your reordered items they fit you as you would hope.