“Had already bought a dress and shoes from Phase Eight so when I realised that a matching bag was available I was delighted. Completed my outfit beautifully and just the right size.”
“I ordered two clutch bags to try with an outfit at home. I didn't keep this one as it was a little heavy on this occasion and I chose the lighter of the two. However if you need a small clutch with ease of accessibility and plenty of room I would recommend this one.”
Hi there,
Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. We hope you understand and have a lovely rest of your day.
Kind regards.
Thank you for your feedback,
I do apologise that your order was delivered in unsuitable packaging I will pass this to our warehouse team to prevent this in future
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your product, our website and our returns process. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
