“Sorry no photo but was just what I was looking for just hope I get the chance to wear again - felt great was for a very special Garden Party at Buckingham Place -”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with your purchase. I'm very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
