Hello,
I am sorry to hear that we have let you down on our service to you on your order this time as your Gift packaging was not received.
We have since refunded the Gift packaging for you. If you need further assistance, please do contact our customer care team who will be happy to help you.
I do hope that this has not deterred you from ordering from Phase Eight in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
Hello,
Thank you for taking the time to leave us feedback.
We are pleased to hear that you are happy with our service, it is always nice to hear that we are on the right track in satisfying our customers.
Kind Regards,
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our service to you.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a good online shopping experience.
We look forward to you shopping with us again.
Kind regards
