“Bought this for a wedding and find it perfect. I don’t wear hats so this hairband adds just the perfect touch to an outfit. Luckily, the colour is perfect too, hard to do when ordering online. Coincidentally, my dress is phase 8 too, even though it was purchased in Spain! Phase 8 remains a firm favourite.”
Good afternoon Serena,
Thank you for your feedback, and we’re sorry for the delay you experienced with your delivery. We’re glad to hear that your order has now arrived, but we completely understand how frustrating the wait must have been.
If there’s anything further we can do to assist or if you have any questions about your order, please don’t hesitate to reach out.
Thank you for your patience, and we hope to serve you better in the future.
Kind regards, Phase Eight Customer Care
Hello,
We are so happy you love your new item!
We are sorry that the courier left your parcel on your doorstep, we have raised this with them to prevent it happening in the future.
Thank you shopping with us and taking your time to leave a review.
Kind regards