Hello,
Thank you for taking the time to provide us with your feedback.
I am so so sorry to hear that you had an issue with your order and did not get an answer on the phone within the expected time frame. This is not the services we wish to provide our customers at all, rest assured this has been reported.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
Hobbs Customer Care
