“Awful shoe returned back to Phase Eight. The material used for the shoes were very cheap and the leather straps, appeared to have cracks within without the shoes being worn. Red lights shown immediately.
I returned the shoes the next day for a full refund. This was given.”
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the design of your new sandals. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regard
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with our service to you. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your positive review! We are so pleased to hear you are happy with your purchase and the fast delivery. Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care
“Love the look of the clogs, sof leather, lovely wooden sole, super light and gave me no blisters at all after wearing them for the first time for over 8 hours straight on a day out. The only reason I have them 4 stars and not 5, is because they have absolutely no arch support. So if you are planning on wearing them for a long day maybe not the best option but perfect for shorter periods of wear. Overall I'm super happy with them.”
Hi there,
Thank you for your review. We are so pleased to hear you are happy with our website, fast shipping and of your purchase.
Thank you so much for being our customer!
Kind regards,
Phase Eight Customer Care