“Unfortunately, this shoe is poorly designed. The heel strap is too low and too far forward, pushing the foot forward. Furthermore, the wooden sole is not adapted to the anatomy of the foot. Only the heel and forefoot are in contact with the sole. The midfoot has no support. This is very uncomfortable and looks odd.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.