Hi there,
Thank you for taking the time to leave us feedback and we are very sorry to hear that you received the faulty item, this is not what we would expect, and we can assure you this is by no means a common occurrence. We can see from your order that this issue has now been resolved as the item was returned and refunded, however, if there is anything else we can do for you please do not hesitate to contact us directly.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback.
We are so glad to hear you are happy with our level of service.
We hope to see you shopping with us again soon.
Kindest Regards
Phase Eight Customer Care
“Just loved these Espadrilles, beautiful colour but sadly had to return as the strap was not long enough, I have given 5 stars because they are really lovely ,I have to select a slightly small fit because of the strap but the actual fit was perfect”
