Hello. Thank you so much for your feedback. We are so glad to hear that you have received the great customer service that you deserve. Here at Phase Eight, we wish for all of our customers to experience a smooth and enjoyable shopping experience. If there is anything else we can help you with then please feel free to email us, Kind regards
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“Returned to store as the shoes had been previously worn. Soles were dirty and the shoes had been stretched. Assume they were ex display. Why don't you put a plastic liner on the bottom of the shoes to protect the soles like your sister company Hobbs?
Frame of the matching handbag was broken, had obviously been dropped.
Overall, very disappointing and not up to Phase Eight's usual high standards.”
Hi there,
Thank you for taking the time to leave us feedback and we are happy to hear that you are happy with the service received while shopping with us.
Your feedback has now been forwarded to our relevant department for further investigation.
If you do have any questions, please contact our customer service team and we will be more than happy to help.
Kind regards.
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you are happy with your new outfit. I hope you have a lovely time at your Granddaughter's Wedding!
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
We hope that this issue has now been resolved, however if you do still need assistance please contact us directly and we would be glad to help.
Kind regards,
Hello
Thank you for taking the time to leave us this feedback. I am so pleased to hear you found excellent service provided by our courier. Thank you so much.
We look forward to you shopping with us again.Kind regards
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with the service we have provided.
Kind regards,
Phase Eight Customer Care
Hello, thanks for the feedback. I am so sorry that the courier let you down on this occasion. I am pleased you like your outfit and we hope you will enjoy wearing wearing it on many ocassions.
