“Nice shoes but had to return as I am between sizes, size 4 too small and 5 too big ( as in the sling back strap too loose). Shame don't have half sizes.”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Phase Eight Customer Care
Thank you for your feed back,
This should have been picked up during the final inspection this is currently being looked into to prevent items going out that may have faults or other issues.
