Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the sizing of your new garment. I have passed this onto our technical team to review for the future as we want our sizing to be as accurate as it possibly can. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“Fit is too small on calves for anyone who has muscle definition in calves. I’m standard size 12 but sporty and couldn’t get over claves. Most knee length boots do fit me without an issue so these come up small at the top so couldn’t get on.”
“Very stylish and good quality boots for an excellent sale price. My only criticism is that the boot is very snug on the calf. Hopefully the suede will give after a couple of wearings.”
“Beautiful boots, but unless you have REALLY slim to no calf, you can’t pull them up properly. My calves aren’t big, but I didn’t stand a chance, even tried a flight sock! So disappointed. Please take us ladies with some shape to our legs a chance!”
“I had my eye on these boots for a while. Very classic and elegant. Quite tight around the calves, especially when wearing jeans, but at least they will stay up. Good fit in the boot (true to size) and overall I'm very pleased with them.”
Thank you for taking the time to leave us feedback.
We are so pleased to hear that you was very happy with the fast delivery and great experience from Phase Eight.
We thank you for your custom and we hope you shop with us again very soon.
We hope you have a lovely day.
Kind Regards,
Hi there,
Thank you for taking the time to leave feedback, we're so pleased to hear that you're happy with your new boots.
Kind regards,
Phase Eight Customer Care