“Lovely boots, the spots are not as bright as on the model, though still look good. The boots are slightly narrow for my feet, wore them once and was in suffering; hopefully they will strech!”
“First pair I ordered were faulty, the heels were different heights and one boot faded more than the other and had been worn. Re-purchased a 2nd pair and they are ok. Great design, look good and fairly comfortable, they are a faded look so if you want deep leopard print these are not for you.”
Hello,
I am so very sorry to hear that you received your Animal Print Ankle Boots in less than perfect condition. This is not our usual level of customer service at all.
Please be advised that this will be raised internally with the relevant team for training purposes.
If you need our assistance, please do call our customer care team and we will be happy to help you.
I do hope that this has not deterred you from shopping with us as we do value your custom. Thank you for taking the time out of your day to provide us with your feedback.
Best wishes.
Kay @ Phase Eight Customer Care
“A perfect fit but two different colours, right boot very different colour to left boot. Ordered a second pair but both pairs looked washed out. Not the colour as advertised”
