“don't buy anything at phase eight; they are really thieves; I returned all my two orders, but they won't process my returns or refund my money; I have lost more than 400 euros; they don't respond to my emails; really hopeless ; I hope they are punished with the law”
Hi there,
Thank you for taking the time to leave us feedback. I’m very sorry to hear that you haven’t received your refund yet. This is not reflective of the service we aim to provide, and I sincerely apologise that we’ve let you down on this occasion.
A member of our team has reached out to you via email to resolve the issue, and we are committed to making things right for you.
Kindest regards,
Phase Eight Customer Care
