Hello,
Thank you for taking the time to leave us feedback, and I am very sorry to hear that the shoes arrived with you in the condition that it has. This is not up to our usual level of service at all. I have passed this on to our warehouse manager to look into to ensure that this does not happen again in the future. I can see from your order that this issue has now been resolved. However, if there is anything else we can do for you, please do not hesitate to contact us.
Kind regards,
Phase Eight Customer Care
Hi there,
Thank you for your feedback, we're so pleased to hear your order arrived quickly! we hope you are enjoying your purchase.
Thank you for shopping with Phase Eight.
Kind regards,
Phase Eight Customer Care
“Nice and comfortable not too high, love the ankle straps, feel more secure. Reason for 3 stars is again price! These aren’t fancy, just nice. I bet no one notices, which in fairness is the ideal as focus is on the dress.”
