Hi there Angela,
Thank you for your feedback.
I am ever so sorry to hear of the delay with your delivery. I understand how frustrating it is waiting for an order you are looking forward to. This is certainly not how we want our customers to feel, and we’ve sorted out the issue that caused this delay. Thank you for your patience, your feedback is valuable and welcomed.
I apologise for the disappointment again.
Kind regards, Phase Eight Customer Care
