“These are lovely shoes, I tried my best to fit my feet in them! Sadly I could fit my other foot in too! I have narrow feet and it would be lovely if shoes came in a narrow fitting, I’m sure I’m not alone here!! So often there is wide and extra wide, but never narrow. So sadly I had to return, I think I knew that they would be going back before ordering, but had to try as the bag to match was gorgeous.”
Good afternoon,
Thank you for reaching out to Phase Eight and I do hope you are well. I am sorry to hear you parcel was damaged. This is not the standards expected here at Phase Eight. If the items have been damaged please reach out to us via email or webchat so we can assist you further.
Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our couriers, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
