Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our returns service, I will be passing this onto the relative people to investigate for the future.
Kind regards,
Hi there,
Thank you for taking the time to leave us feedback, we're glad to hear you had a great shopping experience with us! We're sorry to hear your skirt wasn't as expected, I hope you have received a quick refund and found a suitable alternative.
Thank you for shopping with Phase Eight, we hope to see you again soon.
Kind regards,
Phase Eight Customer Care